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4 Words That Will Keep Your Customers from Worrying Too Much

Make this your go-to line when a problem arises.

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WHEN TO SAY IT? When you might normally say “no problem.”
WHY SAY IT? It tells your customers that you’re solution-oriented and partnering with them for success. “Fix” also reduces the severity of the problem, no matter how big. It’s reassuring.

SOURCE: Scott Ginsberg, aka “The Nametag Guy,” networking expert and author

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