Digital Printing

Mutoh America Partners with Bell and Howell for Service

National provider will support warranties

Published

13 years ago

July 12, 2012

Wade Swormstedt Signs of the Times July 2012 Issue

Mutoh America, Inc. (Phoenix) has signed a service agreement with Bell and Howell, a national service provider, which will help provide field support to Mutoh’s warranty and extended-warranty customers, and will support time and materials customers with parts and labor. Bell and Howell’s North American field service organization is supported by a live, U.S.-based, 7 x 24 call center; a Technical Assistance Center, a Command Center for service escalation, and proprietary tools that enable real-time resolution of customer problems, the company states.

Related Topics:Digital Printing July 2012

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