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Not Totally Sure What the Client Wants? Say These 5 Words

They’ll coax details from the customer.

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“You have my full attention.”

WHEN TO SAY IT: I like to be focused and use this line on customers when they are describing what they want. They tend to give me more details about what they are wanting, so they’re very happy when we’re done.

Source: Theresa Cross, Cross Custom Signs, Lampasas, TX

Signs of the Times has been the world leader in sign information since 1906. Contact Signs of the Times' editors at editor@signsofthetimes.com.

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