Various ways to handle the customer in “The Case of the Attention Grabber.”
Are the industry workhorses ready for the electric vehicle revolution?
Plus, a way we contributed to material conservation after the US entered World War I.
Illuminating solutions for exteriors, and bright and dark interiors.
Suggestions from how to prepare intelligently to how to engage confidently and more.
Our Shop Operations columnist Dale Salamacha answers this and more in detail.
Jobs well done on a car, truck, tow truck and vans.
Also, philosophies on inventory levels and the hardest items to keep in stock.
The Kahler Grand Hotel in Minnesota burns bright again with LED border lighting.
Plus, always use a written disclaimer when removing graphics.