True Tales

This Tightfisted Client Is Another Shop’s Problem Now

A Pennsylvania sign pro finds relief when a hard-to-please customer walks out the door.

Published

2 years ago

September 16, 2022

Signs of the Times Staff Signs of the Times September 2022 Issue

Picture Perfect

I had a client scoff at the idea that I could guesstimate the size and material of a sign simply by looking at a picture. She didn’t understand how I could know what the material would be and insisted that I come out and do an on-site survey. But, she also didn’t want to pay for that time. I really, really wanted to ask her if she could figure out how to cut someone’s hair based on a picture (she’s a hairdresser), but I didn’t because I try to be as professional as possible. We didn’t get the job, and I’m kinda happy about that. I feel bad for the shop that did. — Meri Lindenmuth, G&L’s Sign Factory, Bethlehem, Pa

Signs of the Times Staff

Signs of the Times has been the world leader in sign information since 1906. Contact Signs of the Times' editors at editor@signsofthetimes.com.

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