Neschen Americas – Seal & Neschen Brand Products (Elkridge, MD) introduces Super A, a customer-focused, inventory-classification system. Along with the recent additions of the 100% customer satisfaction guarantee and extended service hours, this new program shows the company’s commitment to superior customer service.
The Super A group entails many popular SEAL and Neschen brand laminates and mounting adhesives. This new program guarantees these items will be in stock, 100% of the time, or they are free. This allows a shop to quote jobs knowing that they can deliver on time.
Ken Ferrigno, senior VP sales and marketing, said, “This inventory classification system is designed to streamline the ordering process by clarifying consumer expectation and instilling confidence that a product will be on the shelf when it is needed. Our goal is to give our customers a competitive edge over the competition.”