Kongsberg Precision Cutting Systems (Kongsberg PCS; Ghent, Belgium) recently announced a new online store — store.kongsbergsystems.com — to boost the speed and ease of ordering replacement consumables, according to a statement from the company.
With the new platform, the statement continues, businesses can now minimize downtime when ordering and awaiting delivery of the vital components they need to bring designs to life.
“One of our key objectives is to achieve best-in-class performance for our customer service,” Stuart Fox, president and CEO of Kongsberg PCS, is quoted in the statement. “Since launching as a standalone business we have been working hard to ensure we have the best people, processes and programs in place to help us achieve that goal. I am delighted to say that we have now launched our new online sales platform to help keep businesses moving with a service that is faster, better and easier to use.”
The new cloud-based consumables platform is powered by Salesforce B2B, helping boost Kongsberg PCS response times and minimize delays, also per the statement.
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