True Tales

Signshop Foils a Client’s Go-To Scheme for Receiving Discounts

We hope you never encounter this shifty fellow.

Published

10 months ago

February 2, 2023

Signs of the Times Staff Signs of the Times February 2023 Issue

A True P.I.A. Customer

We had a really great exterior push-through that just worked. It was gorgeous. The customer complained about everything. I am looking at that sign, thinking it could win an art contest, and still the customer complains. I checked around and found that this pain in the a– complains to every other company about everything to get a discount after completion. He withheld final payment. We filed a lien and got paid, but I wish I had checked on that customer before I spent the time. I would have just said no and let a competitor deal with him.

Source: Frank Murch, Signs for San Diego, Oceanside, CA

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