True Tales

Signshop Foils a Client’s Go-To Scheme for Receiving Discounts

We hope you never encounter this shifty fellow.

Published

2 months ago

February 2, 2023

Signs of the Times Staff Signs of the Times February 2023 Issue

A True P.I.A. Customer

We had a really great exterior push-through that just worked. It was gorgeous. The customer complained about everything. I am looking at that sign, thinking it could win an art contest, and still the customer complains. I checked around and found that this pain in the a– complains to every other company about everything to get a discount after completion. He withheld final payment. We filed a lien and got paid, but I wish I had checked on that customer before I spent the time. I would have just said no and let a competitor deal with him.

Source: Frank Murch, Signs for San Diego, Oceanside, CA

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