Connect with us

True Tales

Signshop Foils a Client’s Go-To Scheme for Receiving Discounts

We hope you never encounter this shifty fellow.




A True P.I.A. Customer

We had a really great exterior push-through that just worked. It was gorgeous. The customer complained about everything. I am looking at that sign, thinking it could win an art contest, and still the customer complains. I checked around and found that this pain in the a– complains to every other company about everything to get a discount after completion. He withheld final payment. We filed a lien and got paid, but I wish I had checked on that customer before I spent the time. I would have just said no and let a competitor deal with him.

Source: Frank Murch, Signs for San Diego, Oceanside, CA

Signs of the Times has been the world leader in sign information since 1906. Contact Signs of the Times' editors at



Find it here! ISA Sign Expo 2023

Whether you're looking to grow your business or advance your career, ISA International Sign Expo® 2023 is the only place to find everything you need to be successful in the sign, graphics, print and visual communications industry.

Promoted Headlines




Most Popular