Things you wanted to say to frustrating clients, but didn’t.
“We’re not a sign drive-thru.”
Problem customers are often hard to ID at the start, but we try. Some people are just problems looking for a place to land. Sometimes one gets “thru” and then I adjust my prices for them in the future… if there is one with that client.
Woulda Coulda Shouldas are collected from the Signs of the Times Brain Squad and shared anonymously.
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