Business Management

Technical Support Tool

Wasatch Computer Technology

Published

18 years ago

March 21, 2006

Jacob Rieskamp Signs of the Times March 2006 Issue

Wasatch Computer Technology (Salt Lake City) is releasing SoftRIP™ Service Data Uploader. The technical support tool is a standard feature that automatically sends key system configurations and settings directly to the Wasatch technical-support team via the Internet. Data collected and transmitted include printer settings, imaging configurations, software-revision data and affected problem files.

After initiating the process via phone or email, users launch the Uploader through the SoftRIP help menu. The user enters basic contact information and a brief description of the problem. The tool is enabled and accessible during the free, 90-day, tech-support package included with the purchase or upgrade of the current version of Wasatch SoftRIP.

Phone: (800) 894-1544; www.wasatchinc.com.

Related Topics:Business Management March 2006

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